Delivery
Next Day Delivery
We aim to deliver orders received before 12:00 noon to you NEXT WORKING DAY before 5pm subject to product availability.
- Orders received before 12:00 noon on Friday will be dispatched for delivery on Monday.
- Orders received after 12:00 noon on Friday will be dispatched on Monday for delivery on Tuesday.
Should there be any unreasonable delay on any product item ordered we may part ship or you will be notified of the delay.
---- All deliveries will require a signature on receipt -----
Cost of Deliveries
Nothing in this world is free and FREE delivery normally means higher product prices. We make a charge for all deliveries so that we can keep our product prices as low as possible.
Cost of delivery to mainland England for all orders : £4.95
Wales, Scotland, Northern Ireland and most Non Mainland England are considered premium rate delivery areas and we make an additional charge for delivery.
Premium Rate Delivery Areas
- Wales and Scottish Lowlands - Delivery Charge: £8.65
- Scottish Highlands – Delivery Charge: £25.00.
- Northern Ireland - Delivery Charge :£32
- Offshore Islands – Delivery Charge: £30.00
Please allow a minimum of 3/5 days for delivery to these areas.
Proof of Delivery
Proof of delivery (POD) by way of a signature will be required upon delivery. Please notify us within 10 days of placing an order if it has not been received.
Cancellation
An order may be cancelled in writing; by post, fax or e-mail, at any time up to 7 days from receipt of goods. Proof of sending cancellation notification should be retained
Damaged Goods
If the goods received are damaged, deemed faulty or not as ordered the customer must advise Bryant Fixings within 3 days and return the goods within 21 days by a Bryant Fixings nominated carrier at Bryant Fixings cost. Bryant Fixings will replace or repair any defective or incorrectly delivered goods at Bryant Fixings cost, or refund the price paid in full within 30 days.
Returns Policy
Returns Goods can be returned for any reason, providing Bryant Fixings is advised in writing; by post, fax or email, within 7 working days and the goods returned at the customer’s cost and received with the same packaging and condition as originally dispatched. Liability and risk for the goods in transit shall be the customer’s responsibility. A refund for the full price paid will then be issued within 30 days